Setting Up Outlook on Your iPhone or Android Phone

The Microsoft Outlook app for your phone keeps your work email, calendar, and contacts in one place — and it's the best way to access your Microsoft 365 email on mobile. Download the Outlook app: - iPhone: App Store > search "Microsoft Outlook" > tap Get > Install - Android: Google Play Store > search "Microsoft Outlook" > Install The app is free. Make sure it's published by Microsoft Corporation. Adding your Microsoft 365 work account: First time opening Outlook: 1. Tap Add Account 2. Enter your full work email address (e.g. [email protected]) 3. Tap Add Account — Outlook detects it's a Microsoft 365 account automatically 4. You're redirected to the Microsoft sign-in page — enter your password 5. Complete MFA if prompted: - Approve the notification in your Microsoft Authenticator app, OR - Enter the 6-digit code from Authenticator 6. Tap Yes to stay signed in 7. Your inbox begins syncing — this may take a few minutes on first load If you already have Outlook open: Tap the three lines (hamburger menu) in the top-left > tap the email icon or your initials at the top > Add Account > enter your work email and follow the same steps above. What syncs automatically: - Inbox and all email folders - Calendar (same as your Outlook calendar on your computer) - Contacts from your organization - Microsoft Teams meeting links in calendar invites Customizing notifications: By default, Outlook notifies you for every email. To reduce interruptions: Tap the three lines > Settings > tap your account > Notifications Set Focus Inbox, notification sounds, and whether to notify for all mail or just important mail. Setting up multiple accounts: You can add personal email (Gmail, Outlook.com, etc.) alongside your work account. Tap three lines > tap your profile icon > Add Account Troubleshooting: - Account won't add: Make sure your work email and password are correct. If your company requires device enrollment (Intune), follow any additional prompts. - Email not syncing: Force-close the app and reopen. Check you have internet. If still not syncing, remove the account and re-add it. - Calendar not showing: Tap three lines > Calendar. Make sure your work account's calendar is toggled on. Security note: If your company uses Microsoft Intune (mobile device management), you may be prompted to set a passcode or allow the company to remotely wipe the app's data from your device if it's lost or stolen. This only affects the Outlook app's data — not your personal files.