Managing Room and Equipment Mailboxes
Microsoft 365
room mailbox
resource
booking
calendar
By Kerry · Updated 03/05/26 07:09 AM
Room and equipment mailboxes in Exchange Online allow users to book shared resources (conference rooms, projectors, company vehicles) directly from Outlook calendar invitations. Create them in the Exchange admin center under Recipients > Resources.
For a room mailbox, set the room capacity and location. Configure booking policies: auto-accept meeting requests if no conflict exists, restrict who can book, and set advance booking limits (e.g., max 180 days in advance). The "Resource Scheduling" settings control these options.
Users book the resource by adding the room/equipment to the "Location" or "Required attendees" field in a calendar invitation. The resource will automatically accept or decline based on availability. Admins can review resource usage from the resource mailbox calendar in Outlook. Use the Exchange admin center to delegate management of specific rooms to office coordinators.