Microsoft 365: License or Activation Error

If Microsoft 365 apps are showing "Unlicensed Product," "Subscription Expired," or "Activate Office," here's what to do. Common Causes - Your Microsoft 365 subscription has lapsed - The license hasn't been assigned to your account in the admin portal - You're signed into the wrong Microsoft account in Office Step 1: Sign out and sign back in to Office Open any Office app (Word, Excel, etc.), go to File > Account, click Sign Out, then sign back in with your work email address. This often forces Office to re-check your license. Step 2: Check the account shown in Office In any Office app, go to File > Account. Make sure the account listed under "User Information" is your correct work email. If it shows a personal account, sign out and sign in with your work email. Step 3: Run Microsoft Support and Recovery Assistant (SaRA) Download SaRA from https://aka.ms/SaRA and run the Office activation troubleshooter. It automatically detects and fixes most activation issues. Step 4: For admins — check the license in the admin portal Go to admin.microsoft.com > Users > Active Users, select the affected user, and confirm a Microsoft 365 license is assigned. If not, assign one. Step 5: Reinstall Office If none of the above work, sign in to office.com, go to My Account > Install Office, uninstall the existing copy via Control Panel, and reinstall fresh. Contact us if the issue persists — license problems are almost always fixable within minutes.