Setting Up Microsoft Bookings for Appointment Scheduling

Microsoft Bookings is a scheduling app included in many Microsoft 365 plans that allows customers or colleagues to book appointments online without back-and-forth emails. Access it at office.com or by searching 'Bookings' in the app launcher. Setup: create a Bookings page with your business name and logo. Add services (e.g., 'IT Support Consultation — 30 minutes') with descriptions, duration, buffer time before/after, and price (optional). Add staff members and link their Microsoft 365 calendars — Bookings reads their availability and only offers times when they're free. Share the booking URL with customers or embed it on your website. When a customer books, both the customer and staff member receive confirmation and reminder emails automatically. Appointments appear in the staff member's Outlook calendar. Use Bookings for IT support scheduling, sales calls, or HR interviews to eliminate scheduling overhead.