Yealink T54W: Getting Started — Basic Phone Operation

The Yealink T54W is a business IP phone used by many of our clients. Here's a quick guide to the most common everyday functions. Making a Call: - Lift the handset and dial the number, then press the green Call softkey - Or dial the number first with handset on-hook, then lift the handset or press Speaker - For an internal extension, just dial the extension number directly Answering a Call: - Lift the handset to answer - Or press the Answer softkey on screen - Or press the Speaker button to answer hands-free - Or press the Headset button if you're using a headset Ending a Call: - Place the handset back on the cradle, OR - Press the End Call softkey on the screen Adjusting Volume: - During a call, use the +/- rocker button on the left side of the phone to raise or lower the handset, speaker, or headset volume - On the home screen, the same button adjusts ringer volume Muting Yourself: - Press the Mute button (microphone with a line through it) on the phone - The button lights red when muted — callers cannot hear you but you can still hear them - Press again to unmute Putting a Call on Hold: - Press the Hold softkey during a call - The caller hears hold music - Press Resume to return to the call Transferring a Call: Blind Transfer (send to another extension without announcing): 1. During a call, press Transfer (Tran) softkey 2. Dial the extension or number 3. Press Transfer again — the caller is transferred immediately Attended Transfer (announce the call first): 1. During a call, press Transfer (Tran) softkey 2. Dial the extension — you'll hear it ring 3. When the other person answers, announce the call 4. Press Transfer to complete Checking Voicemail: Press and hold the 1 key, or press the Messages button (envelope icon) on the phone. Follow the voicemail system prompts to listen to, save, or delete messages.